So Drama | Privacy policy
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PRIVACY POLICY

What this Privacy Policy covers

  • This Privacy Policy covers our treatment of personal data that we may collect when you interact with us, submit information to us, access and/or use our products or services, including but not limited to all online and mobile websites, social media platforms, applications, radio stations, publications, music and/or drama services, and other digital services belonging to SoDrama! Entertainment (collectively, the “SoDrama! Entertainment Services”).
  • This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. SoDrama! Entertainment Services may contain links to other websites, social media platforms, applications and other services. Please note that we are not responsible for the privacy practices of such other websites, social media platforms, applications and other services and we advise you to read the privacy statements of such websites, social media platforms, applications and other services you visit which collects personal information.

INFORMATION YOU GIVE US

  • Depending on the products and services you use, we collect different kinds of personal information from or about you.
  • We receive and store any information you enter on our website or give us in any other way. For example, if you wish to contact us via SDE’s website, you are required to provide us with your personal information such as your name and email address. By doing so, you are providing us with information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future features for you, improving our services and communicating with you.
  • We collect the personal information you provide, such as your name, username and email address when you use our products and services, create an account, contact us or participate in any online surveys, community discussions or chatrooms or otherwise interact with us.
  • We also receive information from you when you participate in our contests which may be broadcasted on our online and mobile websites, social media platforms, applications, other digital services platforms, radio stations and/or participate in any events and/or roadshows organised by us, and if you choose not to provide any information, you may not be able to participate in such contests organised by us. Information collected by us for our contests and/or events would include, amongst other things, your personal information such as your name, address, identification number, contact number and email address. In addition, photographs, audio recordings and/or video recordings may be taken during such contests and/or events. You consent to us taking such audio and/or video recordings.
  • If you make any purchase, the information we collect shall include but is not limited to your credit card and/or debit card number, other card information, other account and authentication information, personal banking details, billing, shipping and contact details.
  • If you visit our online and mobile websites, social media platforms and/or access our applications and other digital services, or call into our radio stations, we may collect information about you, the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of internet browser that you use, usage information, diagnostic information, browsing information, session summary information, file attributes (including attributes for photos, videos, music and documents), and local information from or about the computers, phones, or other devices on which you install or access our products or services (as the case may be).
  • We may gather all of the above information automatically. Where available, our services may also use GPS, your IP address and other technologies to determine a device’s approximate location to allow us to improve our products and services.
  • We may also collect information from third parties, including business partners and marketing agencies. This includes your contact information from marketing partners when we engage in joint marketing or co-branding activities, your IP address or location information from service providers to offer certain products and/or services relevant to your location, and data from your social networks to authenticate your product and/or services use with us, or that you grant permission to our products and/or services to access.

What is the information used for?

Your personal data will be collected, used, disclosed and/or processed by us or our agents for the following purposes:

  • To send you notices, information, promotions and updates, including marketing and advertising materials in relation to our goods and services and those of third-party organizations selected by us.
  • To allow you access to use SoDrama! Entertainment Services.
  • To provide goods and services by us or by our designated representatives and/or business partners to you or to parties designated by you and matters ancillary thereto.
  • To verify and process payment when you purchase goods and services from us.
  • For verification and record of your personal particulars, including comparing it with information from other sources and using the information to communicate with you.
  • To conduct statistical analysis of the users of the SoDrama! Entertainment Services, including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such information in broad terms (but not information in relation to specific individuals) to third parties who have or propose to have business dealings with us.
  • To comply with any request from any third party or any order of court or directive from authorities investigating any alleged offence, misdeeds and/or abuse or for the purposes of taking legal action against any users.

Can you opt out?

  • Whenever we send you any marketing information, we will endeavour to include instructions on how to unsubscribe. Be that as it may, in the event that you wish for us to discontinue the collection, use, disclosure and/or processing of your personal data by us for any of the above purposes, you may also write in to us at pdpa@sodrama.sg to inform us of the same (the “Opt-out Email”). An acknowledgement email will be sent within fourteen (14) days upon receipt of the Opt-out Email and we shall process your request within one (1) month upon receipt of the Opt-out Email.
  • You may choose to stop using any of SoDrama! Entertainment Services, and/or not participate in our contests and/or events at any time. However, please note that your personal information would only be deleted from our records after a reasonable time.

Can you access or correct your personal data?

You may update your personal information at any time by accessing your registered account(s) with us or by writing in to us at pdpa@sodrama.sg to inform us of the same.

Will your personal information be shared with anyone?

  • We will not sell or rent your personal information to anyone.
  • We will only share your personal details with a third party for the purposes and situations as described above, or for other purposes where we have your consent to do so.
  • For the avoidance of doubt, you consent to:
    • SoDrama! Entertainment collecting, using, disclosing and/or processing your personal data for the purposes and situations as described above;
    • SoDrama! Entertainment transferring your personal data out of Singapore to SoDrama! Entertainment’s third party service providers or agents for the purposes and situations as described above.

How is your data protected?

We will take reasonable steps to ensure that personal data are protected from unauthorized access and other similar risks. Access to your registered account(s) is password protected. Thus, no other party, including SoDrama! Entertainment’s employees, can change the information. However, you must remember to log off from your registered account and close the requisite application/s after use so that no unauthorized party can have access. You are responsible for the safe-keeping of your password. You must not, at any time, disclose your password to any third party, including SoDrama! Entertainment’s employees and/or representatives and/or contractors. We will not be responsible and you agree that you will not hold us responsible for any losses or damage incurred by you whatsoever caused by your non-compliance to any of the foregoing. All information gathered by SoDrama! Entertainment is stored in systems that may only be accessed by authorised SoDrama! Entertainment staff using assigned user ids and passwords. In certain areas, SoDrama! Entertainment uses industry-standard SSL-encryption to protect data transmissions.

Changes to this Privacy Policy

  • SoDrama! Entertainment may in its own discretion amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting an announcement on our online media platforms. You agree that such posting will constitute sufficient and adequate notice to you of the changes. You agree that your continued use of our products and services after such amendment will constitute your acceptance of and agreement to be bound by the modified policy.
  • If you choose not to or do not want to receive our terms and conditions and/or other legal notices from us, such as this Privacy Policy, those notices will still govern your use of SoDrama! Entertainment Services, and it is your responsibility to review them for changes.

Use of cookies, web beacons and other user and ad-targeting technologies

When you access, use and/or interact with the SoDrama! Entertainment Services, we or our authorized service providers may use “cookies”, “web beacons” and other tracking technologies where small data files are sent to the app and/or browser, application or device to store and track information about you. The cookies, web beacons and other tracking technologies are used to track information such as the number of users and their frequency of use, online behavioural data, profiles of users and their preferred sites. They enable our own system to recognise you when you visit us again, enhance your web-viewing experience and allow for more effective online targeted advertising. You may accept or decline cookies by modifying the settings in the app and/or browser, application or device, if the app and/or browser, application or device so permits. However, please note that you may not be able to use all interactive features on the SoDrama! Entertainment Services if cookies have been disabled completely. While the cookie can tell us when you interact with the SoDrama! Entertainment Services and which pages you visit, it cannot access other data including from your computer or storage device and it does not contain information intended to identify you personally. SoDrama! Entertainment does not utilise persistent cookies to track, or target advertisements to, persons who are resident in the European Union.

Release

This policy is subject to any existing laws of the Republic of Singapore in relation to the protection of information and if required by any lawful authority for any legal purposes such as the enforcement of any laws or to prevent the breaching of any laws, we shall release all such information as is legally required by the requisite and lawful authority in accordance with the directions of the lawful court of the competent jurisdiction.

Contact

SoDrama! Entertainment
If you would like to request access to your personal data held by us, or you would like to contact us for any reason regarding our privacy policy or practices, please contact our Data Protection Officer at:

3 Depot Close
#07-01
Singapore 109840
(Attention: Data Protection Officer)
Tel: (65) 6895 8013

Email: pdpa@sodrama.sg

TERMS & CONDITIONS OF USE

Terms of Use

  1. All services available from So Drama! Entertainment (“SDE”), including but not limited to services provided through its mobile application (“Mobile App”), website, social media platforms, radio stations, publications and/or music and drama company (collectively referred to as the “Platforms”) are available to all Singapore residents subject to this Terms and Conditions of Use, the End User Licence Agreement, the Privacy Policy and any other policies, rules and regulations as may be imposed and/or required by SDE from time to time, all of which are incorporated herein by reference (collectively referred to herein as the “Agreement”).
  2. By downloading, browsing, accessing, signing up or otherwise using the services available from SDE through the Platforms, including all associated features and functionalities, websites and user interfaces, all content and software applications associated with the said services, accessing any music or videos or photo images or other content or material that are made available through or on any or all the Platforms, (collectively, the “Services”), you agree to be bound by the Agreement.
  3. SDE reserves the right to amend these Terms and Conditions of Use at any time. If you disagree with any of these Terms and Conditions of Use or the Agreement, you must immediately discontinue your access to any of the Platforms and your use of the Services offered on or through the Platforms. Continued use of the Services through any of the Platforms shall constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time by SDE.
  4. To download, install, access or use the Mobile App, you must be at least eighteen (18) years of age. If you are under the age of eighteen (18) and you wish to download, install, access or use the Mobile App, you must get consent from your parent or guardian before doing so.
  5. To access the Platforms, you may be requested to register and provide your personal details, notwithstanding that you may be allowed to use a unique username for purposes of accessing the relevant platforms. In particular, in such an event, you must provide your real name, phone number, e-mail address and other requested information as indicated. you will be required to provide complete payment information and confirm that the payment details you provide on ordering are both valid and correct. You shall also confirm that you are the person referred to in the billing information provided.
  6. For the purposes of these Terms and Conditions of Use, the term “Platforms” shall include all services, information, communications, compilations, images, software, text, graphics, messages, publications and all other materials supplied by SDE to you, whether posted or published on any of the Platforms or otherwise offered, supplied, produced, provided and/or delivered to you whether by way of electronic communications in the form of electronic mails, SMS, written correspondences, or any other such method or technology whether now known or hereafter developed.
  7. All services provided on or through the Platforms are intended solely for use in Singapore. SDE makes no representation that the products and services are available or otherwise suitable for use outside of Singapore. Where applicable and where you have transacted for any goods and/or services to be shipped and/or delivered to and/or used in a territory other than Singapore, you undertake and warrant that you shall be responsible to ensure that any and all such goods and/or services that you purchased on or through the Platforms may be legally imported and/or delivered to and/or used by you at that territory. SDE shall not be responsible for any confiscation or any other actions by any authorities, including but not limited to the customs and/or regulatory authority, against you and/or any of the goods and/or services that you may have transacted for on or through the Platforms.
  8. SDE may also, from time to time, launch and/or offer other services on or through the Platforms which may be governed by different terms and conditions. Your use of such other services will accordingly be subject to such different terms and conditions.

Account

  1. You may not be able to access all services on each of the Platforms, such as the Mobile App (or such other platforms as SDE shall deem fit from time to time), as certain services will only be made available to parties who are registered as registered users of the relevant Platforms with SDE. You warrant that all information provided by you at the point of account registration, including but not limited to all information in the application form(s), is true, correct and complete, and you have the capacity to enter into this Agreement and use the Services. You shall also be liable to ensure that all the information provided is updated, accurate and complete at all times.
  2. Once you have registered as a registered user of any of the Platforms, please keep your account and your account information confidential, safe and secure. You are solely responsible for maintaining the confidentiality and security of your account and for all activities that occur on or through your account, and you agree to immediately notify SDE of any security breach of your account. SDE shall not be responsible for any losses arising out of the unauthorized use of your account at any time. In particular, you must not:
    1. disclose your registered account identification or password to any other party; or
    2. allow any other party to use or share your registered account.
  3. SDE shall be fully entitled to decline, or refuse any registration or terminate any registered account in its sole discretion without providing any reason whatsoever.
  4. Other users will be similarly responsible for all use of their respective registered accounts. Without affecting any limitation or exclusion of liability elsewhere in this Agreement, SDE shall not be responsible or liable, directly or indirectly, for any damage, injury or loss sustained by you or any other party whatsoever and howsoever caused by or in connection with any use made by other users of their respective accounts.
  5. You acknowledge and consent to SDE accessing, collecting and using certain personally identifiable information provided by you, whether on its own or through its agent, for various purposes, including without limitation, verification and record of your personal particulars, comparing the same with information from other sources,  communicate with you to send you information, promotions and updates including marketing and advertising materials in relation to SDE’s goods and services and those of third party organisations selected by SDE and/or sharing it with third parties who work with or on behalf of SDE to provide a product or service to you. Please review our Privacy Policy in this respect for its full terms and conditions.

Sale and Purchase Transactions

  1. All information displayed on the Platforms shall not constitute a formal offer capable of acceptance by you nor is any such information or request(s) to be considered a part of any agreement between SDE and you. Unless otherwise provided expressly in these Terms & Conditions of Use or elsewhere in any of the Platforms, all sale and purchase transactions are subject to acceptance by SDE. For the avoidance of doubt, you acknowledge that SDE does not stock all products or provide all services listed on any of the Platforms unless SDE expressly state that these are available for sale to you, and while SDE will take commercially reasonable efforts to work with its suppliers to provide updated and accurate information regarding the products and/or services listed on its Platforms, some errors and omissions are expected and products and/or services sold and/or delivered may differ to the product and/or services images presented on the Platforms.
  2. You agree that payment for all products purchased will be through the Platforms in accordance with any of the payment methods prescribed by SDE from time to time, including, but not limited to, credit cards, internet or mobile banking. You agree that SDE may charge your credit card as disclosed to SDE and/or collect any personal banking details necessary to effect payment from you via the Platforms for such sale and purchase transactions or for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your use of your account.
  3. You are responsible for the timely payment of all charges incurred through the use of the Platforms, and for providing SDE with valid credit card details and/or personal banking details to facilitate due payment of such charges. All charges shall be billed to the credit card designated by you during the registration process. If you want to designate a different credit card or if there is a change in your credit card status or information, you must change your information through the relevant Platform, although this may temporarily disrupt your access to the Platforms or the Services thereof while SDE verifies your new payment information.
  4. Your total price will include the price of the product and/or service purchased plus any applicable goods and services tax at the prevailing rate (“GST”), unless otherwise provided.
  5. Unless otherwise stated, payment may be made by Visa or MasterCard, or any other methods which may be clearly advertised on the Platforms from time to time (if any). You confirm that the credit card that is being used is yours or that you have been specifically authorised by the owner of the credit card to use it. All credit card holders are subject to validation checks and authorisation by the card issuer, and shall be subject to the applicable user agreement issued by the same. If the issuer of your credit card refuses to authorise the payment transaction, we will not be liable for any delay or non-delivery of the goods and/or services purchased.
  6. By providing your credit card details and/or personal banking details in order to facilitate due payment under the Platforms, you accept that all online transactions made through or on the relevant Platform are processed using a third-party payment gateway.
  7. You will be responsible for complying with any terms and conditions and charges imposed by any third party service providers in connection with any payment gateway services provided to facilitate your online payments. Without affecting any limitation or exclusion of liability elsewhere in the Agreement, SDE shall not be responsible or liable, directly or indirectly, for any damage, injury or loss sustained by you or any other party whatsoever and howsoever caused by or in connection with your use of any third-party payment gateway services.
  8. All sale and purchase of goods and/or services on or through the Platforms are final and are, unless otherwise expressly stated, non-refundable, non-exchangeable and non-transferable. Any and all promotional activities and/or products and/or services promotions are subject to such other terms, conditions and/or restrictions as may be published and/or notified by SDE from time to time, including but not limited to the following applicable terms:
    1. Any and all promotion codes shall only be applicable during the applicable promotional period unless otherwise stated;
    2. Any and all discounts are only applicable to regular-priced items unless otherwise stated. Discounts are not applicable to items that are already discounted and/or on promotion; and
    3. Any and all discount is not valid with other promotions, vouchers or promotion codes.
  9. Prices for products and/or services offered via the Platforms may change at any time, and the Platforms do not provide price protection or refunds in the event of a price reduction or promotion.

Electronic Transactions

  1. Your use of the Platforms includes the ability to enter into agreements and/or to make transactions electronically. If you are under the age of eighteen (18), your parent or guardian shall be required to enter into the contract on your behalf.
  2. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by and to pay for such agreements and transactions as required. Your agreement and intent to be bound by electronic submissions applies to all records relating to all transactions you enter into on or through the Platforms, including notices of cancellation, policies, contracts, and applications. In order to access and retain your electronic records, you may be required to have certain hardware and software, which are your sole responsibility.
  3. You hereby expressly agree and acknowledge:
    1. that all electronic communications made pursuant to the Agreement and/or the use of the Platforms shall be given legal effect, validity and enforceability and shall have, between the parties thereto, comparable evidential value to that accorded to a signed written document;
    2. that you shall not contest the legally binding nature, validity or enforceability of any transaction made through or on the Platforms on the ground that it was entered into electronically;
    3. that you shall expressly waive any and all rights which you may have to assert any such claims and shall comply with all relevant laws concerning electronic communications; and
    4. that any and all transactions, including but not limited to the passing of risk and/or title to any and all goods and services purchased and/or transacted on or through the Platforms pursuant hereto shall be deemed and construed to be transacted, transferred and/or passed to you in Singapore.

Redemptions

  1. Redemption services are only available to registered users of the relevant Platforms.
  2. All goods and/or services redeemed are non-refundable, non-exchangeable and non-transferrable.
  3. All goods and/or services not redeemed within seven (7) days from the date when they are available for redemption shall be deemed forfeited. There shall be strictly no refund made if any of the goods and/or services that are available for redemption are not redeemed within the aforementioned stipulated time period.
  4. You are responsible for ensuring that the requisite information for redemption is entered correctly and accurately. SDE shall not be liable for any goods and/or services not received as a result of incorrect and/or inaccurate information being entered. SDE shall not be responsible for any loss of any goods redeemed.
  5. In the event that the goods and/or services redeemed or offered for redemption are not available for collection eventually for any reason whatsoever, SDE reserves the right, in its sole discretion, to replace such goods and/or services with another item of equal value. SDE’s decision in this respect is final and binding on you.

Product Warranty

SDE makes no warranties in respect of all goods and/or services sold on or through the Platforms and any and all such goods and/or services are supplied and sold on an “as is where is” basis, unless the manufacturer or supplier of such goods and/or services has issued a warranty in respect of such goods and/or services, in which case, such goods and/or services shall be supplied and sold with the warranties issued and granted by the manufacturer or supplier of such goods and/or services only. You hereby agree to look solely to such manufacturer or supplier (and not SDE) for any claims which may be made based on such warranties.

Content

  1. You are solely responsible for all materials, information, articles, photographs, text, graphics, video and/or audio content submitted on or through any of the Platforms (the “Submitted Information”) and you acknowledge and accept that SDE merely acts as a passive conduit for your online distribution and publication of the Submitted Information. By submitting the Submitted Information, you represent that you are the owner of the Submitted Information or have proper authorisation from the owner of the Submitted Information to use, reproduce and distribute it, and you hereby grant to SDE a worldwide, royalty-free, non-exclusive licence to use or publish the Submitted Information for any purpose it deems fit, including but not limited to, amongst other things, promote any of the Platforms and/or any goods and/or services in relation thereto. With respect to the Submitted Information, you hereby confirm and agree as follows:
    1. The Submitted Information (or any materials contained therein):
      1. shall not contain any information and/or materials that is false, inaccurate, incorrect, untrue or misleading;

      2. shall not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

      3. shall not violate any law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);

      4. shall not be defamatory, libellous, offensive, unlawfully threatening or unlawfully harassing in any way;

      5. shall not be obscene or contain child pornography or anything adult in nature or harmful to minors;

      6. shall not contain any viruses, malware, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;

      7. shall not create any liability for SDE or cause SDE to lose (in whole or in part) the services of SDE’s ISPs or other suppliers.

      8. shall not cause SDE to violate any applicable law, statute, ordinance or regulation.

    2. You hereby grant to SDE a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to use and to exercise the copyright and publicity rights you have in the Submitted Information, in any media now known or not currently known.
    3. When using any of the Platforms, and in particular, the Mobile App, you shall not assume a false identity or use the identity of any other registered user of the Platforms who may transmit libellous, harassing, vulgar or otherwise objectionable messages through the same; or post materials subject to copyright or other intellectual property rights claimed by any third party; or use the Platforms for any unlawful or illegal activities (including spamming other users by sending unsolicited emails).

  2. While SDE will use reasonable endeavours to provide reasonable precautions to protect any information or material that is confidential in nature, SDE does not guarantee that information transmitted through the internet (if applicable) or through the mobile network provider (as applicable) is secure or that such transmissions will be free from delay, interruption, interception or error.

Intellectual Property Rights

  1. All content (including without limitation all text, photographs, graphics, video and audio content) accessible on or through the Platforms are the exclusive property of SDE and/or its content suppliers and protected by Singapore and international intellectual property laws.
  2. All rights in and to all materials displayed in the Platforms are reserved by SDE and you may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works, transmit, repost or in any way exploit any part of the Platforms for any purpose, whether personal or commercial, save with the prior written consent of SDE.
  3. Without limiting the generality of the foregoing, you may not distribute or publish any part of the contents of the Platforms over any other website or any network, including a local area network, or through any other media, nor sell or offer it for sale. In addition, files may not be used to construct any kind of database. In particular, the Mobile App has been specially designed and compiled for presentation of content in a unique format and appearance to SDE’s users. The collection, arrangement, assembly or compilation of all content on the Mobile App and/or on the other Platforms are the exclusive property of SDE and protected by Singapore and international intellectual property laws.
  4. All software used on any of the Platforms (as the case may be) is the property of SDE and/or its software suppliers and protected by Singapore and international intellectual property laws. SDE is concerned about the integrity of its digital Platforms when it is viewed in a setting created by a third party that includes advertising or other materials that SDE has not authorized to be displayed with the same.
  5. Without limiting the foregoing provisions, you shall not make use or authorise any third party to make use of the contents of the Platforms in any manner that constitutes an infringement of SDE’s rights, including but not limited to all of SDE’s intellectual property rights.
  6. The trademarks, service marks and logo (collectively, the “Trademarks”) used and displayed on the Platforms may consist of registered and/or unregistered trademarks of SDE, its affiliates or its licensors. Nothing on such Platforms should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trademarks displayed on the Platforms, without the prior written permission of SDE. SDE, its affiliates and licensors shall aggressively enforce all its intellectual property rights to the fullest extent permitted by the law in the event of any breach or infringement of the same.
  7. The name of SDE, So Drama! Entertainment, and its affiliates and the Trademarks may not be used in any way, including in advertising or publicity pertaining to the distribution of the Submitted Information on the Platforms, without the prior written permission of SDE. SDE prohibits the use of the Trademarks as a “hot” link or inlink to the Platforms (as the case may be) or any other mobile applications unless establishment of such a link is approved in advance by SDE in writing.

Removal of Content

  1. SDE shall have the right, but not the obligation:
    1. to monitor the content on all the Platforms, including all chat rooms and forums established thereof (as the case may be);
    2. to remove or delete any material (including any of the Submitted Information) that SDE, in its sole discretion, may find to be in violation of any applicable laws, codes, rules or regulations;
    3. to remove and delete any material (including any of the Submitted Information) submitted to or through or posted on the Platforms without any prior notification; and/or
    4. to remove any material (including any of the Submitted Information) that SDE, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable or inappropriate without having to assign any reason therefore.
  2. If SDE is notified by an intellectual property rights owner that any content in the Platforms, including any of the Submitted Information, may have breached or infringed any of its intellectual property rights, SDE may, in its sole discretion, remove such content from the Platforms or take such other steps that SDE may deem appropriate without any prior notification to the user who had supplied or posted the content.

Termination

SDE reserves the right to terminate your use of the Platforms, delete and/or block your registered user account permanently, if it believes that you are in violation of or have acted inconsistently with the letter or spirit of the Agreement, or have violated the rights of SDE or any third party, or for any other reason whatsoever with or without any prior notice to you. You agree that SDE may modify or discontinue any of the Platforms, with or without any prior notice to you, and that SDE shall not be liable to you or any third party as a result of any such modification or discontinuation of the Platforms.

Restrictions

  1. You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy any of the Platforms and/or the content contained therein without SDE’s prior written permission. You agree that you will not use any device, software or routine to interfere with or attempt to interfere with the proper working of the Platforms. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on SDE’s infrastructure. A substantial part of the information on the Platforms is updated on a real time basis and is proprietary or is licensed to SDE by SDE’s users or third parties. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for the Submitted Information) from the Platforms without the prior written permission of SDE or the appropriate third party.
  2. The provision of the Platforms for use by you does not include the provision of a mobile telephone or handheld device or other necessary equipment to access the Platforms in the case of the Mobile App and/or SDE’s website and/or SDE’s radio stations and/or SDE’s social media platforms. To use the Platforms, you may require internet connectivity and appropriate telecommunication links. You shall be responsible for providing all of the aforementioned to enable your use of the Platforms. SDE shall not be responsible for any connection or access to the Platforms by you or the quality of the transmission of any information passing between you and the Platforms.
  3. If you are not the bill payer for the mobile telephone, handheld device or any other electronic device or computers being used to access the Platforms, you will be assumed to have received permission from the bill payer for using the Platforms.
  4. Where you have subscribed for any of the services on the Platforms that relates to any advertisement or other similar services, whether as a potential seller or as a potential buyer, you hereby expressly acknowledge and agree that the Platform, acts merely as an intermediary only, and SDE is neither involved in nor responsible for the correctness, accuracy or truthfulness of any information that is posted by other users of the Platforms or the posting, provision, delivery of such information from SDE to you. SDE cannot, does not and has no control or ability to verify if all information, data and all such other materials posted, provided and/or delivered to you hereunder are correct, and you further expressly agree to release, hold harmless and indemnify SDE, its parent, subsidiaries, affiliates, employees and officers from any claims, demands, losses, liabilities, costs, expenses and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected herewith and/or with any dispute between any users of the Platforms, and/or the use of the same.
  5. In particular and without limiting the generality of the foregoing, you shall not and/or shall not attempt to:
    1. offer, sub-sell, lend, rent, lease, sub-license, or otherwise grant to any third party any right in respect of, any or any part of the Platforms or any registered account(s) thereof;
    2. communicate, distribute or make available for download in any way (including, without limitation, from or through any computer or server or network) any or any part of the Platforms or any registered account(s) thereof;
    3. exploit in any way for any personal or other gain any or any part of the Platforms or any registered account(s) thereof; or
    4. deep link from any other website to, or frame on any other website, any or any part of the Platforms or any registered account(s) thereof.
  6. You must NOT at any time:

    1. assume a false identity or the identity of some other registered user to access or use any or any part of the Platforms or any registered account(s) thereof;

    2. use any robot, spider, other automatic device, or manual process to monitor or copy any or any part of the Platforms or any registered account(s) thereof;

    3. use any device, software or routine to interfere or attempt to interfere with the proper working or display of any or any part of the Platforms or any registered account(s) thereof;

    4. take any action that damages, disables, overburdens, impairs or imposes an unreasonable or disproportionately large load on any part of SDE’s infrastructure or any or any part of the Platforms or any registered account(s) thereof;

    5. take any action that interferes or would likely interfere with any other user’s access or use of any or any part of the Platforms or any registered account(s) thereof;

    6. use any or any part of the Platforms or any registered account(s) for sending out unsolicited emails thereof; or

    7. use any or any part of the Platforms or any registered account(s) thereof in any way that will or could:

      1. violate, or that will or could result in SDE violating, any law, statute, ordinance or regulation (including, without limitation, those governing export control, consumer protection, unfair competition, anti-discrimination and false advertising), or code of practice, direction, order, or guideline issued by any regulatory authority;
      2.  cause any form of loss or damage to SDE or any third party (including, without limitation, loss of reputation and goodwill); or
      3. create any liability for SDE to lose (in whole or in part) the services of any internet or telecommunication service provider or any other supplier of goods and/or services.
  7. You agree and acknowledge that all discussion for ratings, comments, bulletin board services, chat rooms, social media platforms, and/or other message or communication facilities, including but not limited to third party sites, applications and/or facilities which may be linked to the Platforms (collectively “Communities”) are public and not private communications, and that, therefore, others may read your communications without your knowledge. SDE does not have control over or in any way endorse the content, messages or information found in any Community, and, therefore, SDE specifically disclaims any liability concerning the Communities and any consequence that may result from your participation in any Community, including any objectionable content. Generally, any communication which you or any other person posts to the Platforms (whether in chat rooms, discussion groups, message boards or otherwise) is considered to be non-confidential. If particular web pages and/or social media platforms permit the submission of communications that will be treated by SDE as confidential, that fact will be stated on those pages. By posting comments, messages or other information on the Platforms, you agree to grant to SDE the right to use such comments, messages or information for promotions, advertising, market research or any other lawful purpose without territorial, time or other limitation.

Disclaimers and Indemnities

  1. You acknowledge and agree that the Services may, from time to time, be adversely affected by events outside SDE’s and a service provider’s control. SDE and the service provider will make all reasonable endeavours to ensure the uninterrupted and timely supply of the Services and will take all reasonable steps to correct any error, omission or mistake, but will have no liability whatsoever for any error in, or delay in, or failure in transmission of the Services, howsoever caused (whether through the negligence of SDE and/or the service provider or otherwise), or any loss, damage, costs or expenses incurred by you directly or indirectly in connection with your use of the Platforms.
  2. The Platforms are available on an “as is where is” basis. SDE does not warrant that the Platforms will be uninterrupted or error-free. There may be delays, omissions, interruptions and inaccuracies in the news, information, content or other materials available through the Platforms. SDE shall not be responsible for the availability or content of other services that may be linked to the Platforms. SDE does not make any warranties, express or implied, including without limitation, those of merchantability (or satisfactory quality) and fitness for a particular purpose, with respect to the Platforms or any information or goods or services that are available or advertised or sold through the Platforms.
  3. SDE does not make any representations, nor does SDE endorse the accuracy, completeness, timeliness or reliability of any advice, opinion, statement or other material or database displayed, uploaded or distributed in the Platforms or available through links in the Platforms. SDE reserves the right to correct any errors or omissions in the Platforms as it deems fit in its sole discretion.
  4. Although SDE intends to take reasonable steps to prevent the introduction of viruses, worms, “Trojan horses”, malware or other destructive materials to the Platforms, SDE does not guarantee or warrant that the Platforms or materials that may be downloaded from or accessed through the Platforms do not contain such destructive features. SDE is not liable for any damages or harm attributable to such features.
  5. Reliance on the Platforms and any materials available through the Platforms is solely at your own risk. SDE, its employees, subsidiaries, affiliates, associates and related corporations make no warranty and hereby disclaim all and any warranty, express or implied, (to the extent permitted by law):
    1. in respect of the use, security, accuracy, reliability, timeliness, non-infringement, satisfactory quality or fitness for any particular purpose of the content or of the use of the Platforms;
    2. in respect of harm arising from downloading or accessing any information or material through the Platforms, including without limitation, harm caused by viruses or similar contamination or destructive features, whether or not known; and
    3. that the content and any functions associated therewith will be uninterrupted or error-free or that the Platforms and its server will be free of all viruses and/or other harmful elements.
  6. In no event shall SDE, its employees, subsidiaries, affiliates, associates and related corporations be liable to you and/or to any party for any damages, expenses, claims, costs or losses of any kind, including without limitation, incidental, indirect, consequential, special, punitive or exemplary damages of any kind, including lost revenues or profits, loss of business or loss of data, arising out of any legal claim (whether in contract, tort or otherwise) in relation to your use of or inability to use the Platforms, and/or the content of the hyperlinks thereof. Any claim against SDE shall be limited to the amount you paid, if any, for the use of the Platforms or in relation to the particular transaction, whichever is lesser. All warranties, representations, conditions or other terms either expressed or implied in relation to this Agreement are excluded and limited to the maximum extent permissible by law.
  7. You agree to indemnify and hold harmless SDE, its directors, officers, shareholders, parents, subsidiaries, affiliates, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these Terms and Conditions of Use and/or any other regulations or requirements of SDE. SDE reserves the right to take over the exclusive defence of any claim for which SDE is entitled to indemnification under these terms and conditions herein. In such event, you shall provide SDE with such cooperation as is reasonably requested by SDE.

General

  1. All decisions made by SDE in relation to the use of the Platforms and the Agreement shall be final and binding on you.
  2. These Terms and Conditions of Use shall be governed exclusively by the laws of Singapore without any regard to any conflicts of laws principles. Any and all dispute arising out of the use of the Platforms shall be deemed to have taken place in Singapore and shall first be referred to arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference into these terms and conditions. The arbitration shall be in the English language before a Sole Arbitrator.
  3. SDE reserves the right to revise, withdraw or make changes to the Agreement and the Platforms, in whole or in part, at any time and from time to time. This includes, without limitation, the right to introduce new, and change the then-current, fees, price plans and/or billing methods for any and all registered users. All revisions, withdrawals and/or changes will be posted on the relevant Platforms and all such revisions, withdrawals and/or changes shall automatically be effective once they are posted on the Platforms or once notification by electronic or conventional mail or such other means as determined by SDE at its sole discretion are sent. You are responsible for checking the Platforms for the most current terms and conditions. Each time you access or use the Platforms, you will be deemed to have agreed to be legally bound by the most current terms and conditions.
  4. You agree that SDE can (but is not obliged to) send you notices (including, without limitation, those regarding changes to the Agreement) by email and/or regular mail and/or postings on the Platforms or any other mode of communication as SDE may deem appropriate.
  5. Any failure by SDE to act on any breach by you or others of any of the provisions of the Agreement does not constitute a waiver of any of SDE’s rights in relation to that particular breach or any subsequent or similar breaches.
  6. If a Court of any competent authority decides that any provision (or part thereof) of this Terms and Conditions of Use is void or ineffective in whole or in part, then the void or ineffective provision or part thereof will be deemed excluded and all other provisions and parts of this Agreement shall continue in full force and effect.
  7. A person who is not a party to this Terms and Conditions of Use has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or to enjoy the benefit of any term of this Terms and Conditions of Use.

CONTEST RULES

  1. All SDE contests are open to any contestant(s) of any age or residency unless a specific age and/or residency is required by the type of contest, the participating agency, the advertiser and/or by law. The contestants hereby acknowledge and agree that certain contest(s) may be subjected to further rules and regulations not set out herein, and the contestants shall be subjected to such further rules and regulations which may be published on SDE’s website and/or broadcasted on air by SDE.
  2. Contests that involve an alcohol beverage, club and/or pub sponsor are open to all listeners who are at least 18 years old.
  3. All employees of SDE, including their immediate families, as well as sponsoring companies and its agencies, shall not be eligible to enter any of SDE contests.
  4. The contestants acknowledge and agree that by participating in any of SDE’s contests, they agree to the terms of SDE’s Privacy Policy and Terms & Conditions of Use, as may be amended from time to time.
  5. Contestants may only win once in the same contest conducted by SDE on each of its platforms (including but not limited to its radio stations and/or its social media platforms) within sixty (60) days, inclusive of the date the contestant won the said contest. SDE reserves the right to disqualify any winner upon discovery that the winner has taken part and won in any contest held by SDE in breach of this term.
  6. SDE reserves the right to disqualify any contestant in the event the name given by the contestant does not correspond with the name registered on the contestant’s NRIC / Passport / Work Permit.
  7. All contestants acknowledge and agree that any calls made by them to SDE’s radio stations shall be recorded, and hereby grants his/her consent to SDE to broadcast such recording(s) on air at SDE’s discretion. In so doing, the contestants also consent to SDE disclosing the contestant’s name, photograph, likeness, voice and/or character as SDE may deem fit for promotional purposes.
  8. All prizes are non-transferable. Winners of SDE’s contests shall not be entitled to request for a substitution or any other form of consideration in lieu of the original prize. Notwithstanding this, SDE reserves the right to substitute any prize(s) for another of similar value, and such discretion exercised by SDE for the substitution shall be final.
  9. SDE reserves the right to revoke any prize and/or disqualify any contestant or winner if the contestant and/or the winner does not meet any or all of the eligibility requirements. SDE shall be entitled to revoke any prize of a winner even though the winner may already have been announced and/or broadcasted by SDE on air published in any other way.
  10. All prizes must be claimed by the winners within 28 days from the date the results of the contests have been broadcasted and/or announced by SDE, failing which, such prizes shall be forfeited.
  11. All prizes must be collected and/or claimed by the winners at SDE, 3 Depot Close, #07-01, Singapore 109840, unless otherwise stated. The collection time is between 10am to 5pm on Fridays ONLY. No request(s) for the prizes to be mailed and/or couriered out shall be entertained.
  12. All winners shall provide their original identification card and/or passport at the time of collection of the prizes. In the event any winner is unable to collect his/her prize personally, a letter of authorization appointing the proxy, as well as a copy of the winner’s identification card and/or passport, shall be provided upon the proxy’s collection of the prize.
  13. All decisions by SDE and/or SDE’s appointed judges shall be final.
  14. SDE shall not be liable for any unforeseen cancellations or delays of contests and/or events and/or transportation caused by the weather, promoter and/or the performer.
  15. SDE reserves the right to cancel any contests and/or events as SDE may deem fit without further notice. SDE shall not be liable to any contestants for such cancellations.
  16. SDE reserves the right to amend and/or withdraw its rules and regulations without prior notice.